Marketing Volunteer (Website)

Your Key Responsibilities:

• Maintain and update website content to ensure accuracy, functionality, and brand consistency
• Coordinate the implementation of marketing campaigns, landing pages, and digital assets on the website
• Liaise with the IT department to ensure website functionality, security, and timely resolution of technical issues.
• Represent the charity mission, values, and ethos within the community
• Share the charity’s story and impact with the wider community through conversations and presentations
• Support the development and maintain strong and positive professional relationships with team members, volunteers, beneficiaries, and all stakeholders
• Identify opportunities to increase brand awareness, donor engagement, and sponsor visibility
• Assist in planning and delivering initiatives that increase awareness and engagement with our mission
• Support the planning, promotion, and execution of charity events Research opportunities for media coverage and community outreach
• Assist in preparing marketing materials and campaigns
• Develop engaging content, copy, visuals, and video content that reflects the charity’s voice and values
• Monitor, develop and maintain brand consistency ensuring brand identity is consistent across all communication channels
• Collect and share impact stories from beneficiaries and supporters
• Create and schedule engaging content for social media, newsletters, and campaigns
• Liaise with community partners, sponsors, and volunteers to build meaningful relationships
• Be responsible for efficiency and implement new initiatives to enhance charity
• Lead by example and take pride in your personal presentation; ensuring your demeanour, body language and tone of voice embody the high standard of performance expected of the Team.
• Assist team with other admin office duties that may include diary organisation, organisation of files
• Monitoring social media platforms and other marketing campaign sites to provide analysis and reports on effectiveness
• Provide feedback, contribute ideas and provide support to management to enhance team and charity effectiveness
• Work closely with Business With A Heart Ltd Managers to deliver a seamless operation
• Attend events and assist with set-up, pack-down and other event jobs
• Research opportunities for media coverage and community outreach
• Assist with tracking, analysing, and reporting on campaign and social media performance
• Perform ad-hoc Tasks that assist in building charity awareness and productivity

Your Experience

• An excellent knowledge of workplace health and safety
• An excellent knowledge of diverse social media platforms (E.G. Facebook, LinkedIn, Instagram)
• Working with a diverse range of cultures and ethnicities
• Demonstrated experience in a not-for-profit or charity environment
• Strong Performance Management skills and employee engagement strategies
• Strong communication and interpersonal skills
• Enthusiasm for community engagement and making a positive difference
• Reliable, organised, and able to work independently as well as in a team
• Worked in a professional, fast paced environment
• Demonstrated experience in motivating and inspiring teams to deliver unprecedented levels of safety and service