What you will be doing

• Welcoming visitors as they arrive with a friendly smile and approachable attitude.
• Offering basic information about the local area, attractions, events and services.
• Directing visitors to maps, brochures, displays or staff who can provide more detailed support.
• Assisting with simple enquiries such as opening hours, directions or facility locations.
• Helping maintain a tidy, inviting front-of-house environment.
• Supporting staff during busy periods by managing queues, guiding visitors or handing out materials.
• Creating a positive, relaxed atmosphere that encourages people to explore and ask questions.

Why this matters

A visitor's first interaction often shapes their entire experience. Your presence helps people feel welcome, supported and excited about what the region has to offer. By providing friendly guidance, you help showcase the community's spirit, boost local tourism and ensure every visitor leaves with a great impression.

The best bit?

You get to be the spark that brightens someone's day. Whether it's helping a family plan their adventure, chatting with travelers from around the world, or simply offering a warm welcome, you become part of the stories people take home. It's a role full of connection, conversation and genuine feel good moments.

About you

• Warm, friendly, bubbly and confident when speaking with people.
• Enjoys meeting new people and creating positive interactions.
• Helpful, patient and comfortable answering simple questions.
• Reliable, punctual and happy to work as part of a team.
• Curious about the local area and willing to learn key information.
• Calm and adaptable in busy or fast-paced moments.
• Takes pride in representing the Visitor Centre and the community.