Volunteer Driver - Medical Transport

Make every journey matter – support independence, health, and connection through safe and compassionate transport.

Key Duties: As a Volunteer Medical Transport Driver, you will:

• Pick up client/s at the time arranged with office staff or the volunteer coordinator.
• Safely transport clients to and from medical appointments (e.g., GP visits, hospital appointments, allied health services).
• Provide door-to-door assistance where required, ensuring clients feel comfortable and supported during their journey.
• Offer a friendly, respectful presence and help reduce anxiety often associated with medical visits.
• Adhere to scheduled timings and communicate any delays or issues with staff promptly.
• Maintain a clean, safe, and roadworthy vehicle at all times.
• Ensure client confidentiality and comply with safety, privacy, and organisational policies.

Skills and Experience Needed: You don’t need formal qualifications – just a caring attitude and a commitment to helping others.

We’re looking for volunteers who:

• Hold a valid driver’s licence and have access to a registered, insured, and reliable vehicle.
• Are punctual, dependable, and able to follow schedules and instructions.
• Have strong interpersonal skills and a calm, patient, and friendly manner.
• Are comfortable assisting elderly or vulnerable individuals with entering/exiting vehicles (non-clinical support only).
• Can work independently while maintaining communication with staff.
• Are willing to undergo a National Police Check (organised and paid for by us) and complete basic induction training.
• Previous experience in community services, driving, or customer service is beneficial but not essential.

About CCA NSW: CCA NSW is a not-for-profit organisation committed to supporting individuals and families across New South Wales with dignity and compassion. We provide essential services including Meals on Wheels, emergency relief, linen and laundry services, multicultural outreach, and volunteer-led community programs. We’re powered by the passion of volunteers who care about making a difference – just like you.

Benefits of Volunteering with Us:

• Make a real and meaningful impact on people’s health and wellbeing.
• Build connections with clients and fellow volunteers.
• Receive training and ongoing support from a friendly team.
• Be recognised and valued for your contribution.
• Gain experience and enhance your sense of purpose and community involvement.

Your Impact: By volunteering just a few hours a week, you’ll:

• Help clients attend essential medical appointments and maintain their independence.
• Reduce stress and barriers to accessing healthcare.
• Provide reassurance, companionship, and a positive experience during what can be a challenging time.

How to Apply:

• Submit your expression of interest online or contact our Volunteer Coordinator.
• We’ll send you an application form to fill out and then arrange an interview. A police check is necessary, and we will organise it after approval.
• Attend a brief orientation session, and you’ll be ready to start making a difference!