• Assist patients and visitors with enquiries and support where possible
• Interact with patients and visitors in a professional and empathetic manner
• Must be a good communicator with solid reading and writing skills
• Must have wonderful people skills
• Ability to work autonomously and within a team
• Ability to maintain strict confidentiality
• Ability to walk distances if needed

Patient Visitor

Social engagement for patients

Tasks: ·       Sit with patients to provide companionship through chatting, reading etc ·       Engage patients in activities such as board games and craft etc ·       Accompany patients to the garden/outdoor areas after consultation ·       Prepare tea/coffee for patients outside of meal delivery times ·       Assist in reducing patient loneliness and anxiety through friendly, respectful interaction. ·       Distribute comfort items such as blankets and reading material ·       Assist with meal tray setup (non-clinical assistance only). ·       Assist with organised ward activities or recreation programs. ·       Support hospital-run wellbeing initiatives such as art or music sessions

Guiding Stars

Wayfinding for patients & visitors

Tasks: ·       Meet and greet patients & visitors. ·       Directing or escorting patients & visitors to areas within hospital campus. ·       Assist patients & visitors with enquiries regarding appointments. ·       Use of wheelchairs to transport patients to appointments may be necessary (only if Volunteer is able). ·       Communicating with hospital staff/departments as required.

Admin Support

Support for administration staff

Tasks: ·       Chart filing: ·       Work with admin staff in ED and Acute Ward to collect information ·       Transport charts to different areas of the campus ·       Folding patient letters . Assisting the staff with other support tasks as needed