General Manager, Growth

About the Role

The General Manager, Growth leads Dodgeball Australia's participation growth — overseeing community programs, membership, affiliates, and equipment access to ensure more Australians discover, play, and stay connected to the sport. This is a senior leadership role reporting directly to the Director.

Key Responsibilities

Growth Strategy

• Develop and execute DA's annual strategy across programs, membership, affiliates, and equipment access
• Set participation and membership growth targets aligned to the Strategic & Operational Plan
• Report monthly to the Director on Growth outcomes, membership data, affiliate health, and risks
• Partner with the GM of Elite on athlete development pathways connecting participation to high-performance

Programs Oversight

• Provide strategic oversight of DA's community programs — school programs, social competitions, and UniSport
• Support the Programs Manager with planning, delivery, and post-program review
• Identify new program opportunities that grow participation in underrepresented communities

Membership & Affiliates

• Own DA's membership strategy — acquisition, retention, and engagement
• Manage DA's affiliate network — onboarding, relationship management, compliance, and support
• Develop and maintain the affiliate framework (standards, obligations, benefits) with the Director
• Serve as DA's primary point of contact for clubs and affiliated organisations

People Leadership

• Oversee equipment sales (balls, gear) to clubs and affiliates — accessibility and fair pricing
• Directly manage the Programs Manager, Membership Coordinator, and future Affiliates Coordinator
• Monitor volunteer health and workload; flag concerns to the HR Manager

What We're Looking For

• Experience in community sport, programs management, or membership/affiliate organisations
• Strategic thinker who can translate growth targets into actionable plans
• Relationship builder comfortable serving as the primary liaison for clubs and affiliated organisations
• People leader who can manage a team of volunteers across programs, membership, and affiliates

Key Performance Indicators

• Timely monthly submissions to the Board
• Membership growth year-on-year; contribution to 20% increase in participation from underrepresented groups
• Active affiliate agreements in place with all registered clubs; no lapsed affiliates without follow-up
• Community programs delivered on schedule and within budget
• Sound working relationships maintained with all principal stakeholders and affiliates