Volunteer System Technician
About Cancer Council NSW
Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW, and our point of difference is that we work across every area of every cancer, from research right through to support. We believe in a cancer free future.
Learn new skills, gain valuable experience or apply your professional expertise to a volunteer role that is supporting our vision of a cancer-free future. You’ll also receive access to our benefits program including a discount at our retail stores, kiosks and online store.
About the Role
The position of Volunteer System Technician will support the IT division and work closely with the IT System Technician.
Key Tasks of the Position
– Assist with the triaging of tickets. – Contributes to documenting incident and problem resolutions. – Assists with the maintenance of IT asset register. – Assists with the onboarding and offboarding of staff and volunteers accounts. – Contributes to the maintenance of documentation of all systems. – Seeks guidance, where required, to comply with resource constraints, quality standards, regulatory compliance to meet business and customer requirements. – Assists with project work. – Assists with the maintenance, monitoring and security of computer hardware and software systems to meet the organisation's current and future requirements.
About you
– Working toward tertiary qualifications and\or industry certifications. – Demonstrated knowledge and/or experience in the delivery of IT services. – Sound verbal and written communication with demonstrated ability to write clearly and succinctly. – A positive, proactive and 'service-orientated' approach to IT service delivery. – Customer service skills. – Organization and planning skills. – Problem solving and root cause identification skills. – Must be a team player and able to work collaboratively with others. – Analytic and decision-making abilities.
How to Apply
Why wait! Apply online and you will receive instructions on how to send your application to us.
For further information regarding this role, please first apply and you will be provided with contact details. (Seek policy).
For more information about volunteering and Cancer Council NSW, please go to our website.