Bring your smile and administration skills to a community house!

Imagine starting your day with a friendly, welcoming team among the beautiful grounds at the foothills of the Dandenong Ranges! Enjoy social interactions while keeping the house running like a dream!

Coonara Community House is in need of a reception and administration superstar to join the team who is an outgoing, positive and a compassionate person. As the first point of contact, this role is ideal for someone who is organised and confident in dealing with people from all walks of life, providing a welcoming smile and presenting a professional experience to the community.

You must be confident with reception duties, such as answering phones, using computers (email, excel spreadsheets) and be able to manage and prioritise tasks while on reception. Experience in reception, office administration and customer service is preferred as our community house is a busy place!

A volunteer receptionist is needed weekly for the Friday shift from 9am to 4pm.

Volunteer duties and tasks include:

• answering phone and email enquiries
• sending and collecting student enrolment forms
• managing spreadsheets and course bookings
• taking EFTPOS and cash payments
• photocopying documents for trainers
• supporting office staff as needed

Skills required:

• Strong organisational and interpersonal skills
• Experience working with Microsoft Office products – Word, Excel and use of a database
• Quick, creative thinking and problem solving; independent decision making
• Empathy with the goals and philosophy of Coonara Community House
• Ability to work productively in an environment with frequent interruptions

If you are passionate about helping people, love talking to people on the phone and want to give back to the community, this role may be for you!