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Marketing Team Lead

Kintsugi Heroes Ltd

Help Us Build a World Filled with Meaningful Personal Connections

At Kintsugi Heroes, we believe every person has a story worth sharing.

Our mission is simple yet powerful:

"Helping people tell the stories they need to share, so that people can find the stories they need to hear."

We publish inspiring stories through podcasts, videos, books, films and community events to reduce loneliness and isolation, build resilience, and create hope.

With more than 400 stories published, a passionate team of around 50 volunteers, and a growing national profile, we're looking for an experienced Marketing Team Lead to help expand our reach and impact.

About the Role

As Marketing Team Lead, you'll provide leadership to our volunteer marketing team and help develop and implement strategies that increase awareness, engagement and support for Kintsugi Heroes.

Working closely with the CEO and Communications Team, you'll coordinate marketing activities that promote our stories, events, fundraising campaigns and volunteer opportunities.

This is an exciting opportunity to make a genuine difference while applying your marketing expertise for a meaningful cause.

Key Responsibilities

  • Lead and mentor the volunteer marketing team.
  • Develop and implement an annual marketing plan.
  • Coordinate marketing campaigns across digital and traditional channels.
  • Work with social media volunteers to maximise engagement.
  • Promote podcasts, videos, books, events and campaigns.
  • Help build brand awareness and consistency.
  • Identify opportunities for media exposure and partnerships.
  • Work collaboratively with fundraising, communications and community engagement teams.
  • Monitor campaign performance and recommend improvements.
  • Encourage innovation and the effective use of AI marketing tools where appropriate.

We're Looking For Someone Who Has

  • Marketing, communications or brand management experience.
  • Leadership or team management experience.
  • Excellent written and verbal communication skills.
  • Strategic thinking and organisational skills.
  • A collaborative and encouraging leadership style.
  • Experience with digital marketing and social media.
  • Passion for community impact and storytelling.

Experience in the not-for-profit sector would be highly regarded but is not essential.

You'll Love This Role If You

  • Believe stories can change lives.
  • Enjoy helping others succeed.
  • Like turning ideas into practical action.
  • Want your skills to have a genuine social impact.
  • Enjoy working with passionate volunteers.

What You'll Gain

  • The opportunity to help shape the future of a rapidly growing Australian charity.
  • Leadership experience within a purpose-driven organisation.
  • The chance to build your portfolio while making a real difference.
  • Flexible remote volunteering.
  • Working alongside an enthusiastic and supportive national team.
  • Professional references and LinkedIn recommendation after sustained contribution.

About Kintsugi Heroes

Kintsugi Heroes is an Australian registered charity dedicated to reducing loneliness and isolation by sharing stories of resilience, hope and human connection.

Through podcasts, videos, books, community events and research, we're creating a world where people feel seen, heard and understood.

Every story has the power to change a life.

Apply Now

If you're passionate about marketing and want to use your skills to help create meaningful personal connections across Australia, we'd love to hear from you.

Please click Apply and tell us why you'd like to join Kintsugi Heroes.

Together, we can help people find the stories they need to hear.

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