STAR Inbound Contact Centre
Volunteering Redlands Inc supported by Volunteering Queensland
Position requirements:
- be able to volunteer at least one day per week
- previous phone/call centre experience (preferred but not essential)
- strong communication and customer service skills
- basic computer skills
- able to recognise and respect the dignity, privacy, spiritual and cultural needs of clients
- have a caring, compassionate nature
- able to participate in training
- be over 18 years of age
All staff and volunteers must undergo an NDIS Workers' Screening Check (previously a Yellow Card), which includes a National Police Check. STAR will assist successful applicants with this and provide full training.