Youth Off The Streets’ Giving Day gives the opportunity to make an extraordinary impact to make a difference in young people’s lives. Every act of generosity counts and each donation is amplified through matched giving.
This Giving Day, we aim to raise up to $350k in matched gifts, and $350k in smaller gifts, totalling $700k to support children and young people facing homelessness and disadvantage.
About the role
Working alongside staff and fellow volunteers in our Giving Day Operations Room, you'll play an important role in helping Youth Off The Streets raise vital funds for children and young people facing homelessness and disadvantage. Each volunteer shift includes a one-hour induction and training session followed by two hours of phone calling. Volunteers can choose the shift that best suits their availability when registering.
What you'll do
- Participate in a one-hour induction and briefing at the start of your chosen shift
- Make outbound calls to Youth Off The Streets supporters and community contacts
- Share information about Giving Day and the impact of donations
- Encourage supporters to get involved and contribute to the campaign
- Record call outcomes and supporter feedback as directed
- Work collaboratively with staff and volunteers in a fast-paced fundraising environment
What to expect
- You can select the shift that best suits your availability when registering
- Each shift includes a one-hour induction and training session, followed by two hours of phone calling
- All scripts, contact lists and calling equipment will be provided
- Refreshments will be available throughout the day
- You'll be part of a vibrant team working towards a shared fundraising goal of $700,000
What you need
- Confidence speaking with people over the phone
- A positive attitude and willingness to engage with supporters
- Strong communication and interpersonal skills
- Reliability and punctuality
- The ability to follow provided scripts and instructions
No experience needed
You don't need previous fundraising, sales or call centre experience to volunteer for Giving Day. Full training and support will be provided during your induction. What matters most is your enthusiasm, professionalism and commitment to helping create brighter futures for children and young people.
What happens next?
Once you've signed up, you'll receive confirmation details, event updates and any additional information you need via email to help you prepare for the day.