📋💙 Patient Survey Volunteer – Neringah Hospital
📋💙 Patient Survey Volunteer – Neringah Hospital
Help patients have their voices heard and contribute to improving care. 🌟
As a Patient Survey Volunteer at Neringah Hospital, you'll play an important role in helping patients and their families share feedback about their HammondCare experience. By supporting patients to complete a short survey on a hospital-provided tablet, you'll help ensure their voices are heard and their experiences contribute to improving future care and services. ❤️
🏥 About the Role You'll approach patients and families in a friendly and respectful manner, explain the survey process, and assist them in completing the questionnaire using a HammondCare tablet.
Your support will help HammondCare better understand patient experiences and continue providing high-quality, person-centred care. 🌱
🕒 When
- Weekday daytime hours
- Flexible weekly or fortnightly commitment
- Shifts available between 10:00am and 4:00pm
🌟 We're looking for someone who is:
- 😊 Friendly, approachable, and confident speaking with new people
- 👂 A good listener with strong communication skills
- 📱 Comfortable using a tablet device (or willing to learn)
- ❤️ Compassionate and respectful when interacting with patients and families
- ✅ Reliable and able to follow processes and procedures
- 🏥 Comfortable in a hospital environment
- 🌟 Interested in improving the patient experience and quality of care
🎓 What You'll Receive
- Comprehensive training and orientation
- 🤝 Ongoing support from your HammondCare Volunteer Coordinator
- 📱 Use of a HammondCare tablet to complete surveys
- 🛡️ Additional cyber security training to support safe information handling
- 💜 The opportunity to make a meaningful contribution to patient care and service improvement
💡 Additional Information If a patient raises concerns requiring immediate attention, volunteers will be fully supported to refer these appropriately to hospital staff. You won't be expected to manage patient concerns on your own.
🙌 Join our team and help ensure every patient's voice is heard, valued, and used to shape better care for the future. 💙📋✨
Your impact
Volunteering as a social visitor can be a rewarding experience, both for the person you visit as well as yourself. Regular visits from volunteers can help to improve quality of life and help people feel less isolated.
HammondCare
HammondCare is an independent Christian charity and we're passionate about improving the quality of life for people in need. We have a wonderful group of volunteers that partner with us to enhance the lives of people cared for by HammondCare.
Further information
For more information about volunteering at HammondCare, click the apply button below and our friendly Volunteer Recruitment Coordinator Dani will give you a call.