Your Key Responsibilities:
- Manage and coordinate the CEO’s diary, meetings and scheduling
- Act as a point of contact for both internal and external stakeholders
- Support the CEO in day-to-day operations and admin tasks
- Attend events and meetings alongside the CEO, providing coordination and follow-up support
- Supervise and support interns, providing guidance and direction where required
- Identify and resolve operational challenges proactively and efficiently
- Represent the charity mission, values, and ethos within the community
- Share the charity’s story and impact with the wider community through conversations and presentations
- Support the development and maintain strong and positive professional relationships with team members, volunteers, beneficiaries, and all stakeholders
- Identify opportunities to increase brand awareness, donor engagement, and sponsor visibility
- Assist in planning and delivering initiatives that increase awareness and engagement with our mission
- Assist and support the planning, promotion, and execution of charity events, programmes, and other activities
- Assist with the delivery of Teddy Bears to hospitals and other partnering recipients
- Assist with the distribution of Teddy bears to children and adults
- Liaise with community partners, sponsors, and volunteers to build meaningful relationships
- Be responsible for efficiency and implement new initiatives to enhance charity
- Lead by example and take pride in your personal presentation; ensuring your demeanour, body language and tone of voice embody the high standard of performance expected of the Team.
- Collect and share impact stories from beneficiaries and supporters
- Help coordinate volunteer involvement and ensure a positive experience for all participants
- Assist team with other admin office duties that may include diary organisation, organisation of files
- Provide feedback, contribute ideas and provide support to management to enhance team and charity effectiveness
- Provide feedback, contribute ideas and provide support to management to enhance team and charity effectiveness
- Work closely with Business With A Heart Ltd Managers to deliver a seamless operation
- Assist at events organised by or for the charity
Your Experience
- Excellent interpersonal and communication skills
- Excellent organisational and time management skills
- Ability to work autonomously remotely, whilst managing multiple priorities
- Experience coordinating with multiple internal and external stakeholders
- An excellent knowledge of workplace health and safety
- Strong problem-solving skills and a proactive mindset
- A genuine passion and enthusiasm for community engagement, and making a meaningful difference in the lives of vulnerable individuals of all ages
- Working with a diverse range of cultures and ethnicities
- Demonstrated experience in a not-for-profit or charity environment
- Strong Performance Management skills and employee engagement strategies
- Reliable, organised, and able to work independently as well as in a team
- Proactive and takes initiative in tasks
- Worked in a professional, fast paced environment
- Demonstrated experience in motivating and inspiring teams to deliver unprecedented levels of safety and service
- Confident in representing the charity in public and/or professional settings
- Competency on various systems including Microsoft and Monday.com