Logistics Administration and Call Centre Support
About the role
As part of the Vinnies Logistics team based in Altona North, our volunteers play a key role in supporting day-to-day operations for the transport, material donation and volunteer onboarding team.
Tasks can include,
- Answering inbound calls to help direct donors into their closest stores to donate their goods.
- Speaking to potential volunteers wanting to sign up to volunteer in Vinnies shops.
- Invoice data entry
- Checking data is correct for morning truck checks.
- Ad hoc administration and data entry tasks relating to these areas.
About you
You have some previous experience in an administration, call centre or office customer service role and are looking to volunteer on an ongoing basis on days and hours that suit you!
Assisting in the Vinnies logistics and material donations department, you will be helping the behind the scenes good works of Vinnies in their Altona North based office.
You'll bring:
- Excellent phone manner, assisting our callers wanting to donate material items.
- Strong written and verbal communication skills.
- The ability to multitask and help with ad hoc tasks.
- Previous experience with Microsoft office suites, mainly Word and Excel.
- Reliable, ongoing commitment to the team.
Successful candidates will be offered a 2 week trial, after completing a police check and working with children check.
Come and join a great team!