General Manager of Impact and Insights

Position summary

With three high-performing student branches in Melbourne and Sydney supported by a layer of working professional advisors, Global Consulting Group helps not-for-profits and social enterprises solve real-world problems while developing the next generation of talent.

At GCG Headquarters, the General Manager of Impact & Insights owns GCG’s impact measurement system and annual Impact Report, turning feedback into insights and presenting our impact to key stakeholders.

In this role, you will...

• Manage GCG’s Impact Survey: Design, launch and track surveys each semester for students, advisors and clients, with a goal of 90% completion.
• Analyse Survey Data: Synthesise quantitative results and written feedback into clear themes and insights, and recommend practical improvements across GCG.
• Deliver Annual Impact Reports: Own the end-to-end report process, from storyline and findings through to review, design support, and publication.
• Communicate Impact: Present impact insights to key stakeholders (e.g. AGM, partners, internal leaders) and support wider communications.

To be a successful candidate, you will

• Be passionate about social impact.
• Be able to contribute 3-6 hours per week.
• Have experience managing surveys and driving completion rates to collect
  sufficient feedback.
• Have experience interpreting survey data, identifying common themes, and
  recommending further actions.
• Have the ability to manage timelines, coordinate contributors, and deliver the
  end outcome on schedule.
• Have the ability to translate impact data into a compelling story for both internal
  and external audiences.