Key Duties
- Conduct internal audits to ensure teams are completing required paperwork and that all documentation remains accurate and up to date.
- Complete referee checks for new volunteers, staff, and program participants.
- Maintain and update our Business Management System, ensuring records, training logs, and compliance documents are current.
- Contact partner organisations, community groups, and service providers to share information about our programs and strengthen collaborative relationships.
- Assist with general administrative tasks that support the smooth running of our charity programs and camps.
Skills & Experience Needed
- Strong attention to detail and confidence working with documents, checklists, and compliance processes.
- Good communication skills, especially when speaking with referees or external organisations.
- Ability to work independently, follow procedures, and maintain confidentiality.
- Basic computer skills; experience with databases or management systems is helpful but not essential — training is provided.
- A positive, reliable, and organised approach to volunteering.
About Hands & Feet
Hands & Feet is a national charity providing food relief, practical support, and inclusive community programs across Australia. We run disability camps (Camp Jono, Camp Sam, and Camp David), coordinate volunteer teams, and partner with churches, schools, and community organisations to ensure people experiencing hardship receive the support they need. Our work is built on compassion, dignity, and practical action.
Benefits of Volunteering With Us
- Make a meaningful contribution to a charity that supports thousands of people each year.
- Gain experience in compliance, administration, and organisational systems — valuable skills for employment or study pathways.
- Join a warm, supportive volunteer community that values teamwork, humour, and shared purpose.
- Flexible hours and tasks that can be completed remotely or onsite depending on your availability.
- Opportunities to grow into other roles across our camps, warehouse, and community programs.
Impact of This Role
Your work directly strengthens the safety, quality, and professionalism of our organisation. By keeping our systems accurate and our compliance processes running smoothly, you help ensure that vulnerable participants, volunteers, and partner organisations are supported with excellence. This role has a real ripple effect — better systems mean better care.