Why choose to volunteer in a Red Cross Shop?
Whether you're transitioning to retirement, returning to work after raising a family, looking to build new skills, or simply wanting to meet new people, volunteering in a Red Cross Shop is a rewarding way to stay active, connected and engaged.
Our Shops are filled with a diverse range of high-quality new and pre-loved items, including seasonal clothing, shoes, accessories and homewares. We know our customers love a treasure hunt, so we ensure our shops are always full of variety, fun pieces, and vibrant displays.
What does a typical day look like in a Shop?
As part of your regular 4-hour shift each week, you'll help keep our shop running smoothly by:
- Welcoming and engaging customers
- Processing transactions through point of sale, including cash and eftpos payments
- Sorting and pricing donations
- Creating vibrant displays to attract shoppers
- Keeping the shop clean and tidy
- Following all shop processes
What skills do you need?
- Friendly, positive and approachable
- Respectful and kind when communicating with others
- Able to follow instructions and shop procedures
- Happy to work as part of a team
- Willing to roll up your sleeves and help with a variety of shop tasks!
- You must be at least 15 years of age (QLD – You must be 16)
Most importantly, our stores rely on volunteers to operate successfully, so we are seeking people that commit to a weekly 4-hour shift.
What’s the application process?
- No need to upload a resume – just tell us why you’re interested in the role
- We’ll then have a friendly interview in store and ask you a few questions and you can ask us questions too
- Completing a National Police check (paid for by Red Cross)
- Completing our volunteer onboarding process, including induction, reviewing key policies and procedures to help you understand your role and what's expected of you as a member of our volunteer team.
Apply Now and let’s get you started on a rewarding volunteer journey in one of our Red Cross Shops.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.