📞️ Receptionist and Chief Client Greeter (Sunshine Coast, Maroochydore)

### 💙 Volunteer to change lives. Yours included. 

 

This volunteer opportunity will help to welcome clients to the services, take phone calls from clients and other agencies, assist with basic administrative functions and help the office run smoothly 

 

This volunteer role will help to support the delivery of services by assisting with a range of reception and administrative tasks. The primary focus of this role is to provide a positive and professional connection for the people we serve, visitors, staff and volunteers.  This may be in person, or by telephone. Additionally, this opportunity will provide general administrative support to the programs and services in the office. 

 

📍Location: Family Services | FaDS Primary School Court Maroochydore Site, L1, 43-45 Primary School Court, Maroochydore 4558 

 

👉🏼 About Us: Maroochydore site has a number of different programs and different workers. This role makes clients feel warmly welcome while they wait for their appointments, and covers phone calls when others are unavailable. The office is modern, airconditioned and exciting with it's variety of services and staff. 

 

🌟 Be part of a welcoming and diverse volunteer teams that reflects the communities we serve. We are committed to supporting people to live life in all its fullness by valuing and respecting the unique experiences, perspectives, and contributions of every person, and by creating an inclusive, accessible, and supportive environment where everyone feels they belong.🌟 

 

++✅ What you’ll be doing:++ 

 ▪ Meet and greet all visitors 

▪ Receive incoming calls 

▪ Connecting enquiries to relevant staff 

▪ Appointment bookings and cancellations 

▪ Document collation and circulation 

▪ Record keeping, archiving and data entry 

▪ Room bookings and preparations 

 

++🎁** What’s in it for you?**++ 

•   Experience the joy of making a meaningful difference 
•  Gain invaluable workplace experience and enjoy social interaction. 
•  Build your portfolio 

 

☑️ Skills and experience important for this role include: 

▪ Microsoft Office suite including Outlook, Excel and Work.

▪ Good written and verbal communication skills (phone answering required) 

▪ Sound interpersonal skill and awareness of cultural and social sensitivities 

▪ Warm customer manner 

 

♿ This role is accessible for people using: 

- A wheelchair or mobility device 

- Accessible toilets 

 ***Child safe, Child friendly***  

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:     

▪ Provide welcoming, safe and nurturing services for children     

▪ Implement measures to prevent child abuse and neglect within our services    

▪ Appropriately and immediately address child abuse and neglect if it does occur  

▪ Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme    

***Commitment to Safeguarding*** 

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.  

️‍❤️ ***UnitingCare’s Diversity, Inclusion, and Child Safety Statement*** ❤️ 

UnitingCare is committed to child-safe practices and to building a volunteer workforce that reflects the diverse communities we serve. We value cultural knowledge and lived experience, and we strongly encourage Aboriginal and Torres Strait Islander peoples to apply. To ensure our team mirrors the diversity of the children in our care, We actively invite volunteers from all backgrounds, including young people (15–24 years), people from Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, LGBTQIA+ individuals, and older people seeking purpose and connection.  

UnitingCare is committed to equitable access and will provide reasonable adjustments to support all applicants. Please advise us of any accessibility requirements at the time of your interview.