Office Volunteer

Would you like to use your administration and people skills to support women and children in need, within our local community? Genesis Pregnancy Support is looking for friendly, reliable Office Volunteers to help keep our office running smoothly.
Genesis is a South Australian not-for-profit charity founded on Christian principles. We offer hope, practical assistance and emotional support to women facing an unexpected pregnancy without the support they need. Our volunteers play a vital role in helping every person who contacts us feel welcomed, heard and supported.
What you’ll do
- Answer phone calls and respond to general enquiries by phone and email, referring matters to the appropriate Program Coordinators when needed.
- Provide up-to-date information about Genesis’ programs and services to people who call or visit the office.
- Take calls about material assistance requests from caseworkers and supporting agencies, check requests against Genesis’ eligibility criteria and accurately record the required information on the relevant forms.
- Complete general administration tasks, such as filing, photocopying, laminating and preparing mail-outs.
- Set up office equipment at the start of the day and assist with other office and housekeeping tasks as needed.
About you
You have excellent customer service and phone skills, basic to intermediate computer skills, and a warm, respectful manner. You’re organised, work well as part of a team, are comfortable following procedures and can handle personal information with care and confidentiality.
Successful applicants will need to provide a recent police check and a current Working with Children Check and be willing to complete Child Safe Environments training.
How to apply
Please apply through SEEK Volunteer. In the 'Interests, skills and qualifications' section, please tell us a little about yourself, any relevant experience you have, and why you’d like to volunteer with Genesis Pregnancy Support.
We look forward to hearing from you!