Volunteer Event Administrator - Remote
Lifestyle Markets Australia Inc. (LMA) is a registered charity that runs multicultural markets, festivals and family fundraising events across Victoria. All proceeds support Kinds of Happiness (KOH), a charity supporting disadvantaged young people in regional and rural Australia.
Join Our Events Team
Do you enjoy keeping things accurate, organised and up to date? This role is perfect for someone who is detail-focused, writes clearly and would love to make a real difference for young people in regional and rural Australia.
About the Role
As an Event Administrator, you will work closely with our Event Organisers and Event Outreach Assistants to keep our markets and fundraising events running smoothly. Once stallholders are confirmed, you will look after their registration and compliance records, handle stallholder emails and support our marketing and finance teams.
At a Glance
- Time commitment: Around 5 hours per week, flexible around your schedule
- Duration: Minimum 6 months
- Location: Fully remote, open to anyone in Australia
- Reports to: Admin Team Leader
- Training: Provided, including a training pack and support from the team.
Key Responsibilities
- Keep the stallholder compliance spreadsheet up to date for all current markets and events
- Follow up with stallholders by email about missing, expired or pending documents, such as permits and food or business licences
- Check registrations for duplicate listings so our records stay accurate
- Contact stallholders about waitlist placements, category overlaps and other application questions
- Collect product descriptions and images from stallholders and pass them to our social media and design team
- Help prepare and send Mailchimp emails to stallholders and supporters
- Pass stallholder cancellations, declines and refund requests to the Finance team
- Reply to enquiries in our Facebook Messenger inbox
- Keep clear records of email correspondence and take meeting minutes when needed
- Attend training and the weekly online team meeting
Essential Skills
- Previous administration experience, paid or volunteer
- Strong attention to detail and confidence working with spreadsheets
- Clear, friendly and professional writing
- Reliability and the ability to work independently in a remote team
- Confident using Google Workspace, including Gmail, Google Sheets and Google Drive
Desirable Skills
- Experience using Mailchimp or other email marketing tools
- Experience managing records, compliance documents or shared filing systems
- Previous volunteer or not-for-profit experience
What We Offer
- Training and support
- A reference on successful completion
- A pathway into an Event Organiser role
- Flexible volunteering and a welcoming, inclusive and diverse volunteer community
How to Apply
If this sounds like you, we would love to hear from you.