Emerald Museum: Front-of-House Volunteer

Key Activities:

• Opening and closing the Museum in line with procedures and protocols.
• Greeting visitors and providing comprehensive information covering the history of the Museum and Nobelius Heritage Park, current exhibitions and displays, and upcoming events.
• Collecting visitor data through postcode surveys and feedback forms.
• Taking cash and EFTPOS payments for donations and merchandise.
• Supervising visitor engagement in the Museum and maintaining awareness to protect the safety of visitors, staff and volunteers, as well as the integrity of artefacts.
• Replenishing brochures, pamphlets and merchandise as needed.
• Complying with all occupational health and safety practices and procedures at the Museum.
• Opportunity to support the Museum in other activities outside of regular volunteering hours, including programming, research and exhibition installation, is optional.

About You:

• A keen interest in engaging the public.
• Friendly and approachable manner with strong communication skills.
• Ability to work with minimal supervision and in a team environment with people from diverse backgrounds.
• A valid Volunteer Working With Children Check, or ability to obtain one.
• A National Police Check, or ability to obtain one.

What We Offer

• Full front-of-house training and information provided.
• Flexible volunteering hours that work around you.
• An opportunity to meet new people and make new friends.
• Access to professional development and training opportunities.
• Invitations to Emerald Museum exhibition openings, programs and events, including our end-of-year luncheon.
• Free tea and coffee facilities.
• A reference when you have been volunteering with us for a minimum of 6 months.

The Emerald Museum is an equal opportunity workplace. Applications from people with a disability, culturally and linguistically diverse people, seniors, unemployed, and Aboriginal and/or Torres Strait Islander people are highly encouraged.