Support Hub Operations Manager

300 Blankets – Brimbank | Create real community impact

If you believe everyone deserves safety, dignity, and a place to belong, this role will move you.

300 Blankets is launching a welcoming Support Hub in Brimbank — a space where people facing hardship can find connection, essential aid, and a friendly face. We’re looking for steady, compassionate leaders to help run the Hub and support our amazing volunteer team.

What you’ll do

• Be involved in the planning and start-up of the new Hub.
• Coordinate daily hub operations and ensure every visitor feels safe, respected, and supported.
• Guide and uplift volunteers, creating a positive, inclusive team culture.
• Respond calmly to challenges using trauma‑informed practice.
• Oversee food and material aid distribution with dignity and fairness.
• Maintain accurate records and uphold program guidelines.
• Build relationships with local services and help track community needs.

About you

You’re someone who leads with kindness, communicates clearly, and thrives in community settings. You bring good judgment, warmth, and a steady presence to busy environments. Experience in community services, social work, health, or similar fields is welcome.

A driver’s licence, WWCC are required.

About 300 Blankets

We support people experiencing or at risk of homelessness through Outreach, Soul Kitchen, and our new Support Hub. Our mission is simple: compassion, dignity, and human connection.

We welcome people of all ages, backgrounds, identities, and abilities to apply.