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Volunteer Event Outreach Assistant - Remote

Lifestyle Markets Australia Inc.

Logo for Lifestyle Markets Australia Inc.

About Lifestyle Markets Australia Inc.

Lifestyle Markets Australia Inc. (LMA) is a registered charity that runs multicultural markets, festivals and family fundraising events across Victoria. All proceeds support Kinds of Happiness (KOH), a charity supporting disadvantaged young people in regional and rural Australia.

At a Glance

  • Time commitment: Around 4 hours per week, flexible around your schedule
  • Duration: Minimum 6 months
  • Location: Fully remote, open to anyone in Australia
  • Reports to: Director
  • Training: Provided, including a phone script, email templates and support from the team.

Join Our Events Team

Do you enjoy connecting with people and helping bring community events to life? This role is perfect for someone who is friendly, organised and confident reaching out to new people, and who would love to make a real difference for young people in regional and rural Australia.

About the Role

As an Event Outreach Assistant, you will work within our Event Organiser team to find and secure the stallholders, performers, activities and sponsors that make our events special. You will be the friendly first point of contact for stallholders, and once they are confirmed, you will hand them over to our Events Admin team for registration and compliance.

Key Responsibilities

  • Research, source and secure stallholders, food vendors, performers, entertainment and activities for our markets, festivals and events
  • Contact both existing and new stallholders by phone and email, with a focus on bringing new stallholders on board
  • Help identify and approach potential sponsors
  • Share event details such as dates, trading hours, site fees and how to book
  • Reply to enquiries by phone, email and through our social media pages
  • Comment on and engage with posts across our social media pages
  • Record each conversation in the outreach tracking spreadsheet
  • Hand confirmed stallholders over to the Events Admin team for registration and compliance
  • Attend training and the weekly online team meeting

Essential Skills

  • Previous administration experience, paid or volunteer
  • A warm, friendly manner on the phone, by email and online
  • Clear, friendly and professional writing
  • Reliability and the ability to work independently in a remote team
  • Confident using Google Workspace, including Gmail, Google Sheets and Google Drive, as well as social media

Desirable Skills

  • Experience in markets, events, hospitality, sales or customer service
  • Local knowledge of markets, makers or producers in Victoria or New South Wales
  • Previous volunteer or not-for-profit experience

What We Offer

  • Training and support from an experienced team
  • A reference on successful completion
  • A pathway into an Event Organiser role
  • Flexible volunteering and a welcoming, inclusive and diverse volunteer community
  • Call costs reimbursed with a copy of your phone bill, if your plan does not include unlimited calls

How to Apply

If this sounds like you, we would love to hear from you.

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