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New

Telephone crisis supporters

Lifeline Australia

Logo for Lifeline Australia

Are you interested in helping out on the phones at Lifeline? We have a fantastic new volunteer opportunity to join Lifeline under a fully funded, fast tracked training program for a limited time.

Lifeline Crisis Supporter training includes:

  • Stage 1 requirements: Four week initial online training – weekday evening (usually Mon-Wed 6pm-9pm) followed by Stage 2 placement (approx. 25 hours over 2 months) and Stage 3 internship (approx. 80 hours over 7-9 months) at your local Lifeline centre.
  • Stage 2 requirements: approx. 25 hours over two months, placement in centre, plus mid-placement workshop and coaching sessions
  • Stage 3 requirements: 80 hours (incl. 56 logged in hours on phones) volunteering over 6-9 months, masterclass workshop, elearning completion and min. one call coaching session.
  • Receive an accredited qualification for completing the Lifeline Crisis Supporter Workplace Training course
  • Build mental health skills and make a meaningful difference Real impact for people reaching out in crisis
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