Volunteer Administration Assistant

The position also provides administrative support for events, training sessions, membership records, communications, and other organisational activities as required. Key Responsibilities

• Provide professional reception services and maintain a welcoming and tidy reception area. • Answer incoming telephone calls and respond to general enquiries, directing enquiries to the appropriate staff member when required. • Monitor the organisation's general email inbox, respond to enquiries where appropriate, and forward emails to relevant staff members. • Put out and bring in the organisation's external sign. • Assist with general office administration and other duties as required. • Attend and participate in staff meetings, training sessions, and relevant organisational activities. • Monitor stock levels and identify items requiring replenishment. • Keep the event suitcase stocked with required supplies and equipment. • Set up and pack down the training room for meetings, training sessions, and other activities. • Maintain and update membership data and related records. • Update and maintain information relating to expiring JCU jobs. • Complete data entry from events, training sessions, and other organisational activities. • Scan and electronically file documents as required. • Maintain accurate and organised administrative records.

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Type of work

Administration & Office Management, Marketing, Media & Communications, Writing & Editing

Suitable for

Work Experience, Young Adults, 18 - 24

Commitment

Regular - more than 6 months

Training

VNQ Induction and On the Job Training

Time required

Tuesday to Thursday approximately 15 hours. Days and hours flexible

Requirements

Driver's Licence (C)
Working with Children Check

• Maintain confidentiality and appropriately handle sensitive organisational and personal information. • Follow organisational policies, procedures, and workplace health and safety requirements. • Maintain a high standard of accuracy, professionalism, and customer service. • Manage competing administrative priorities and complete tasks within required timeframes. • Demonstrate flexibility and willingness to assist with additional administrative duties as required. • Contribute positively to a professional, supportive, and team-oriented workplace. **Skills and Attributes** The successful applicant will demonstrate: • Strong organisational and administrative skills. • Excellent attention to detail and accuracy. • Good written and verbal communication skills. • Professional and friendly customer service skills. • Ability to confidently answer telephone and email enquiries. • Ability to prioritise tasks and manage competing deadlines. • Good computer skills and confidence using email, databases, Microsoft Office, and other administrative systems.

Volunteer Administration Assistant

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