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Front of House for Museum

Lithgow Small Arms Factory Museum
Logo for Lithgow Small Arms Factory Museum

You will be working in a friendly, collaborative atmosphere with other museum volunteers. Your responsibilities will include greeting visitors and taking admission fees, shop sales, routine administrative tasks such as taking bookings and messages, and assisting with start/end-of-day procedures.

We are looking for people who can commit to a minimum of 4 regular hours per week, but preferably 7 hours per week. The museum is currently opened on Tuesdays, Thursdays and weekends from 10am to 4pm. We aim to eventually open 7 days per week.

The museum attracts all types of visitors from all over the world. We aim for every visit to be as enjoyable as possible. We take pride in our service, and are looking for volunteers who are friendly, courteous, and willing to go the extra mile. Reliability and good customer service are essential for this role.

We will provide training for customer orientation, museum procedures and use of cash register and eftpos machine.

LSAFM's volunteer's meal room has a microwave oven, fridge, air fryer, toaster and toasted sandwich maker. The Museum supplies tea/coffee and light snacks for volunteers.