VFSW - Volunteer Family Support Worker - Your Local Area

Responsibilities:

• A one year commitment to the organisation.
• To build and maintain a positive and engaging relationship with a family to support identified goals and outcomes.
• Weekly contact with the Program Manager or applicable Team Leader in the form of text message, phone call or email.
• Record visits and relevant information as per ESP’s policies within family casework forms and case plans.
• Record casework notes and files accurately
• Attendance to at least three Volunteer Team Meetings annually
• Compliance with ESP’s policies and procedures

Role with Families:

• To build and maintain a relationship with the allocated family

• Setting of goals with the family

• Support the family in achieving and reviewing the family goals

• Support the transition/exit of the family from the program

Client Case Work:

• Home/community visits where negotiated by the family
• Text/phone support with families
• Review of families with ESP Program Manager or Team Leader for referral to external services if required
• Assist parents to access appropriate services and information and support families exiting the program -Record keeping as specified in procedures of the organisation

Selection Criteria:

• Commitment to ESP’s objectives and core values
• Developed interpersonal, written and oral communication skills
• Ability to contribute to a team environment
• Ability to work independently and maintain accurate records
• Computer literate - including in editing, saving and uploading documents; basis spreadsheet, survey completion for Government funding reporting.
• Current Australian driving licence and regular access to a vehicle
• Current Working with Vulnerable People / Child Related Activity card – or the ability to obtain one