The Salvation Army Stores are vibrant places where great things happen: generous people donate amazing items, customers enjoy an ever-changing selection of goods, volunteers gain friendships and share experiences, all whilst raising much-needed funds to assist the most vulnerable in your community.

The process of selling items in store all starts with our Warehouse Retail Sorters. They play a key role in quality control, checking donated items and determining their suitability for sale. Nothing is sold without the Retail Sorter’s discerning eye for detail, their strong sense of order and good presentation, as well as their knowledge of designer brands and collectable items.

Key responsibilities:

Quality control: After careful selection of items for sale, Retail Sorters apply detailed inspection of items, ensuring their appropriateness for sale, functionality and good presentation. Unsuitable items are sorted into recyclable or waste disposal areas.

Organising: Our warehouse Retail Sorters bring their strong sense of order and tidiness by ensuring items are ready for display. This may sorting clothes, homewares, shoes and bags, packaging up craft, bedding, and sorting jewellery, books and cCD/DVDs.

Team Work: Supporting the warehouse team activities so that warehousing duties run effectively and smoothly to support TSA activities. Assist with receiving, checking, sorting, packing, despatching orders and storing donated goods. Bring along your ideas, suggestions and concerns to the regular team meetings and join in on celebrations and special occasions.

Safety: Apply your care and concern to ensure customers, visitors, you and your team are kept safe by always adhering to safe work practices. Keep children safe by always abiding by Salvation Army’s child safe policies and code of conduct. Help ensure all equipment and the staff areas and amenities are kept clear of hazards and are tidy and clean. 

Qualifications and skills (desired/required):

Experience with second hand good would be an advantage, volunteers are always supported with on the job training. 

Required to fully complete TSA mission volunteer induction, training and registration process. 

Background check requirements:

Background checks play an important part in our commitment to being a safe organisation. Below is what is required for this role.

As this role isn’t child-related or have access to financial or property assets or sensitive information, it does not require background checks.

Time Required & Commitment:

As agreed with manager

Development opportunities with this role:

This role will give volunteers an opportunity to develop skills and build experience in retail practices, valuations of donations, sorting and stocking of shelves, as well as experience in working as a part of a team in the warehouse. Volunteers will receive on the job training and support, working alongside experienced retail professionals in a caring and supportive environment.