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💻 First Impressions Volunteer Officer (Gold Coast, Southport)

UnitingCare Queensland

Logo for UnitingCare Queensland

💙 Volunteer to change lives. Yours included.

This volunteer opportunity will help create a welcoming first point of contact and support essential site operations.

As the welcoming face of our Southport site, you will play a vital role in our community. In this volunteer position, you will help create a warm and supportive environment for everyone who walks through our doors. By assisting with reception, administrative tasks, and general site operations, you will help our team deliver essential services to clients, visitors, and stakeholders

🌟 Be part of a welcoming and diverse volunteer teams that reflects the communities we serve. We are committed to supporting people to live life in all its fullness by valuing and respecting the unique experiences, perspectives, and contributions of every person, and by creating an inclusive, accessible, and supportive environment where everyone feels they belong. 🌟

What you’ll be doing:

▪️ Welcome and assist clients, visitors and staff as the first point of contact.

▪️ Assist with reception duties, enquiries, phone calls and visitor access.

▪️ Assist with coordinating site operations, room bookings, mail, supplies and facilities.

▪️ Help with the day-to-day administration tasks across our site.

▪️ Bring a friendly energy to the site and help champion a happy, healthy environment.

🎁 What’s in it for you?

  • Experience the joy of making a meaningful difference

☑️ Skills and experience important for this role include:

  • A warm and friendly attitude: Great interpersonal skills and a welcoming manner with everyone who visits.

  • Clear communication: Ability to talk and write to people helpfully and clearly.

  • Basic computer and tech skills: Comfortable using Microsoft Office and general workplace technology.

  • Organisational skills: Happy to assist with daily tasks and keep things running smoothly.

  • Reliability and discretion: Able to maintain confidentiality and professional boundaries while assisting


Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe and nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

️❤️ UnitingCare’s Diversity, Inclusion, and Child Safety Statement ❤️

*UnitingCare is committed to child-safe practices and to building a volunteer workforce that reflects the diverse communities we serve. We value cultural knowledge and lived experience, and we strongly encourage Aboriginal and Torres Strait Islander peoples to apply. To ensure our team mirrors the diversity of the children in our care, We actively invite

volunteers from all backgrounds, including young people (15–24 years), people from Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, LGBTQIA+ individuals, and older people seeking purpose and connection.*

UnitingCare is committed to equitable access and will provide reasonable adjustments to support all applicants. Please advise us of any accessibility requirements at the time of your interview.

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