Salesforce Administrator

The Boroondara Volunteer Resource Centre is promoting this opportunity on behalf of The Aussie Hands Foundation Inc.

Key Responsibilities:

• Maintain the Salesforce NPSP environment.
• Manage users, profiles, permission sets, and security access.
• Create and maintain reports and dashboards.
• Support membership, donor, volunteer, and event management.
• Create email templates and coordinate mass email communications.
• Build and maintain Salesforce Flows and basic automations.
• Maintain data quality through data imports, duplicate management, and regular data maintenance.
• Provide Salesforce support and troubleshooting to users.
• Document processes and recommend continuous improvements.

Essential Skills & Qualifications:

• Salesforce Administrator Certification (preferred).
• Experience administering Salesforce CRM (NPSP experience is highly regarded).
• Knowledge of user management, security, and data management.
• Experience creating reports, dashboards, Flows, and email templates.
• Strong problem-solving, communication, and organisational skills.
• Ability to work independently and collaborate with volunteers and Senior Executive Management Team, namely Board of Management

How to apply:

Express interest and we will contact you with further information. You will need to email your current resume and a covering letter outlining your expression of interest for this volunteer role once we contact you.