Non Interest Loan Scheme (NILS) Volunteer

The Picabeen NILS (No Interest Loan Scheme) program is seeking a dedicated and compassionate NILS Interviewer to join our team. The NILS program provides no-interest loans (up to $2000) to people on low incomes to help them purchase essential household goods and services, education expenses, health items and specific car related expenses. 

The NILS volunteer role is multi-faceted and has a focus on advocacy, the loans process and program implementation.  

Key responsibilities and duties

• Manage the loans process. This can include but is not limited to the following duties:
  • Answering initial enquiries and providing information about the NILS process
  • Conducting interviews
  • Assisting loan applicants with completing the NILS application form and budget form
  • Photocopying supporting documentation
  • Maintaining a safe working environment by adhering to OH&S policies, procedures and guidelines by working in a responsible manner to ensure the safety of one-self
  • Scanning /uploading applications, budget and supporting documentation
  • Witnessing signatures on loan agreement and Centrepay forms for successful applicants
  • Filing and shredding of documents
• Provide information, referrals and/or support and assistance to NILS applicants when necessary